Question 1

How does the process work?

Accepted Answer

Check my instagram bio (https://www.instagram.com/thestonework/?hl=en)to see if my custom slots are currently open or closed. 
If my custom books are open, once you have an idea and garment in mind, fill out the inquiry form on the info&inquire (javascript:void(0))page. Once you've heard back from me, I give the address you can ship your garment to. Once I recieve your garment, I sketch a few different mock ups based on your budget and idea. After a final design is agreed on, I start stitching and ship your jacket back to you when completed.

Question 2

What is your turnaround time?

Accepted Answer

I have around a 4-6 week turnaround time from the day I recieve your garment. A rush fee is possible to place your job at the top of the queue.

Question 3

What if I only want a small monogram?

Accepted Answer

If my customs are currently closed, single pass monograms (https://www.stoneworkstore.com/monograms)would be limited to whatever products I have for sale in my shop.(https://www.stoneworkstore.com/chainstitch-embroidery) You can always reach out via the info & inquire (https://www.stoneworkstore.com/info-inquire)form and I'll reach back out once I am available.

Question 4

How do I pay you if it's a more intricate custom piece?

Accepted Answer

I take payment in full via an invoice I send when I ship your garment back. The invoice is payable online by any major credit card or paypal.

Question 5

Do you do production?

Accepted Answer

Yes! For any production or wholesale inquiry please fill out the form (javascript:void(0))on this page!